Terms and Conditions of Australia 4 Wheel Drive Rentals
(incorporating www.australia4wheeldriverentals.com)

Contract/Agreement: The contract is between Australia 4 Wheel Drive Rentals an Australia company incorporating the web site www.australia4wheeldriverentals.com - either operator or agent - and any person (client) travelling or intending to travel on an itinerary or tour supplied. This agreement shall be interpreted in accordance with the law of Northern Territory in the Commonwealth of Australia. The actions, claims, demands or suits arising out of this agreement shall be exclusively justiciable in the courts of the said state. Australia 4 Wheel Drive Rentals has the sole authority to vary or omit any of these terms.

Quotations: All quotations are subject to availability of services quoted and are not guaranteed until the deposit is received and booking confirmed. Some quotations will have validity dates on them and if a deposit is not received by that expiry date then the quotation will automatically cancel without notification to you.

Bookings: To secure a booking, Australia 4 Wheel Drive Rentals requires a completed Booking Form by the client, or the parent/legal guardian (if the client is under 18 years) and payment details (credit card number, expiry date, name on card). A booking is valid from the date Australia 4 Wheel Drive Rentals confirms acceptance in writing and when Australia 4 Wheel Drive Rentals receives the client's returned confirmation section of the ticket signed by the client. Australia 4 Wheel Drive Rentals reserves the right to decline any booking at their discretion.

Deposits: A deposit will be required to confirm any booking. Deposit conditions for certain products may vary and we will advise you in writing of these conditions at the time of quotation.

Final Payment: Final payment may be due 28 days prior to travel date or paid at pickup depending on which is requested in your quote. No vouchers will be issued until final payment is received. Final payment conditions for certain products may vary and we will advise you in writing of these conditions at the time of quotation. In the case of non-payment of the balance by the due date, Australia 4 Wheel Drive Rentals will treat the booking as cancelled unless the client communicates to the contrary. Some operators will request the balance of payment prior to travel. This will be advised of this in your quote by Australia 4 Wheel Drive Rentals.

Prices: All prices will be quoted in Australian Dollars. Please use a currency converter to check the cost. All prices include Australia Goods and Services Tax of 10% and New Zealand Goods and Services Tax of 12.5%.

Cancellations: Must be in writing and can either be per email, facsimile, or by letter. No cancellation will be accepted unless received in writing and received by us directly from you. The date that we receive the cancellation notice is the date that it is deemed cancelled. A minimum cancellation fee of AUD$100.00 will be charged by Australia 4 Wheel Drive Rentals to cover administration costs. Cancellation conditions for certain products may vary. Deposits paid at booking are non-refundable.

Cancellation Fees:
Each suppler varies in their terms and conditions. We supply you the client with the correct terms of the supplier when we quote your enquiry or ticket your booking based on the relevant supplier. It is part of the booking requirements that you read, understand and accept the suppliers terms and conditions.

There is no refund for early return of vehicle for any reason whatsoever.

Refunds will not be made for bookings cancelled due to inclement weather. We strongly recommend that you take out travel insurance, including cancellation insurance and effects of Force Majeure!

Problems: In the event that a client has a complaint about any of the travel arrangements, they must advise the relevant supplier at the time and inform Australia 4 Wheel Drive Rentals in writing. This will assist settlement of any grievance or complaint. Any disputes over the quality, fitness and condition of the product is between the client and the product supplier and as such, Australia 4 Wheel Drive Rentals cannot be held liable for any problem with the product supplied or not supplied.

Australia 4 Wheel Drive Rentals accepts no liability for personal injuries and losses.

It is the client's responsibility to choose a trip within their capabilities.

Other Conditions: Australia 4 Wheel Drive Rentals, it's directors or employees as operator or agent finalises all arrangements for these products on the express condition that it shall not be held liable for any injury, loss, accident, delay or irregularity which may be occasioned either by reason of any defect in any vehicle, vehicle delay, vessel or equipment or by Acts of God or through the acts of default of any company or person engaged in conveying the passengers or in carrying out our arrangements of the tours or otherwise in connection herewith. Australia 4 Wheel Drive Rentals reserves the right to change any of the facilities, services or prices described in the information provided.

Australia 4 Wheel Drive Rentals accepts no liability for any action or activity undertaken by the client arranged independently or Australia 4 Wheel Drive Rentals while on holiday. Australia 4 Wheel Drive Rentals shall not be liable to compensate clients for associated expenses incurred as a result of their booking. No refund will be made for any unused services that are included in the price.

We reserve the right to levy any government increase in local taxes that may be introduced after the publication of this site, however, we will make every effort to ensure that you are notified of any of these matters either prior to your booking or as soon as practicable after we have knowledge of such increases.

Rates and Conditions quoted in our brochures and/or documentation are subject to change without notice.

Please note that the car, campervan and motorhome rental companies reserve the right at their sole discretion to restrict vehicle movements in certain areas due to adverse road or weather conditions.

Disclaimer: Illustrations and text in any of our brochures/documentation/web page are representations only of the product depicted. Variances in actual products offered could occur due to modifications and/or upgrades to the product design.

Some further definations to make these terms more explanatory are at FAQ - Definitions of Terms.

Terms updated 14th 8pm January 2005 till. Clients with existing booking prior to this date wishing their terms again please contact our reservations staff.