The following Terms and Conditions must be read in conjuntion with the (Click Here) Australia 4 Wheel Drive Rentals Conditions and Terms.

Booking and reservations requests are only accepted Australia 4 Wheel Drive Rentals on the basis that those Conditions and Terms for the specified vehicle supplier have been throughly read and understood and agreed too.

AGENTS NOTES: The agent 'Australia 4 Wheel Drive Rentals/Goholi Pty Ltd' as a Australian Licensed Travel has helped over 75,000 clients and often ask for clarification of clauses in the summary of terms and conditions. Therefor this year we have offered our thoughts on certain clauses. It is to be STRONGLY noted the Suppliers summary of terms and conditions supersedes all comments the agent makes.

Britz Counter Agreement
Click here: The Britz Counter Agreement for Season: 1st April 2010 to 31st March 2011 is now available please click here.
1) Rates and conditions Rates and Conditions quoted in our brochures and/or documentation are subject to change without notice. However (subject to changes in legislation or errors) we will not alter rates or conditions applicable to your rental once your booking has been confirmed by Britz. Any booking amendments will result in the rate booked being re-calculated at the rate applicable on the date of amendment. Please note all prices are quoted and payable in Australian dollars.

BRITZ AUSTRALIA
FLEX
2WD and 4WD CAMPERVAN & 4WD CAR RENTAL
SUMMARY OF THE RENTAL RATES & CONDITIONS
Season: 1st April 2010 to 31st March 2011

Please note: (All area in BLUE are variations to previous years terms) - we the agent have also widely spaced out the terms with bold headings and colour coded some of the important points to make reading these terms easier for you.

Britz Campervans

Britz Campervans
Vehicle Name	Booking Code	Sleeping Capacity
HiTop	2BB	Max 2-3 People
Voyager	4BBXS	Max 4 People
Elite	2BTSB	Max 2 People
Explorer	4BB	Max 4 People
Escape	5BB	Max 5 People
Frontier	6BB	Max 6 People
4WD Rental Car	PFMR	n/a seats 5
Bushcamper 4WD	2B4WDB	Max 2-3 People
Challenger 4WD	2B4WDBC	Max 2 People
Safari 4WD	PFMRS	Max 5 People

Please note:

• This document contains a summary of some of the rental conditions. For detailed conditions, refer to the rental agreement upon vehicle collection. A copy of the rental agreement can be downloaded from www.britz.com.au web site April 1st 2010.
• Vehicle rates and the Britz Bonus Pack quoted in this document are Gross, inclusive of Goods and Services Tax (GST) and are in Australian dollars.
• Rental basis is per calendar day for campervans and 24-hour day for the 4WD car.
• Minimum rental period is 5 days with the exception of one-way hires, which are subject to a 7-day minimum hire requirement.
• Minimum rental periods are subject to change during peak periods.
• These rates and terms may not apply to convoy bookings (any rental that consists of five or more vehicles travelling together). Britz has a dedicated convoy department and requests for convoy quotes/bookings should be directed first to Reservations.
• These rates and terms may not apply to rentals exceeding 100 days, which includes multihires. Requests for quotes/bookings of more than 100 days should be directed first to Reservations.
• All rates and conditions are subject to change as required and without prior notification.

PACKAGE CODES:

• Flex Standard: FLEXB
• Flex Britz Bonus Pack: FLEXINCB

FLEX MATRIX:

• The flex matrix consists of sixty-four different flex levels. The flex level is two characters. The first character corresponds with the letter on the left hand side column of the matrix, the second character corresponds with the number on the top row of the matrix. The applicable flex rate is the rate where the two characters meet, i.e. flex level C3 is AU$71.25. (App Gross see your agents quote for the exact prices).

2nd character of flex level
1st character of flex level		1	2	3	4	5	6	7	8
	A	22.50	23.75	26.25	27.50	30.00	32.50	35.00	37.50
	B	40.00	42.50	45.00	47.50	50.00	52.50	56.25	60.00
	C	63.75	67.50	71.25	75.00	78.75	83.75	88.75	93.75
	D	98.75	103.75	108.75	113.75	118.75	123.75	128.75	133.75
	E	138.75	143.75	148.75	153.75	158.75	163.75	170.00	176.25
	F	182.50	188.50	195.00	201.25	207.50	213.75	220.00	226.25
	G	232.50	238.75	245.00	251.25	257.50	265.00	272.50	280.00
	H	287.50	295.00	302.50	311.25	320.00	328.75	337.50	346.25

Long Term Hire Discount
Rental duration	Discount
21+ days	5%
The discount does not apply to the Britz Bonus Pack.

ABOUT FLEX RATES

• NOTE: The flex rate for the entire duration of the rental is determined by the date of pick-up, location and date of booking. The daily rate will not change within one booking.

• VERY IMPORTANT: Amendments prior to the vehicle collection date will be re-calculated at the flex rate applicable on the date of amendment. This applies to changing the vehicle type, reducing the number of rental days, changing pick-up dates and/or changing the pick-up or drop-off location. Where the number of rental days is being extended prior to pick-up (days are being added on at the end of the rental with no change to the original pick up date), or the Bonus Pack is being added to or removed from the booking, the original flex rate, which applied at the time of the original booking, will apply.

AGENTS NOTES: Condition *Flex Rates quoted are revised weekly and are subject to change between the time a quote is sent and when a reservation is confirmed. Quotes are valid until midnight (Eastern Standard Time) of the week ending every Sunday. The benefit of Flex Rates is that you can take advantage of lower rental rates; the earlier you book your vehicle. If your travel plans are confirmed - why not take advantage of the lower rates. We can still offer a new quote after this date but the rate may be different. The flex rate for the entire duration of the rental is determined by the date of pick-up, location and date of booking. The daily rate will not change within one booking.

INCLUDED IN RATES

• Unlimited kilometres
• Vehicle insurance (excess applies, see information under the heading “for your protection – vehicle excess”)
• 10% GST*
• Linen & Bedding* (not in 4WD car - Code PMFR)
• Extra Driver Fees (Includes 4WD car - Code PMFR)
• Kitchen equipment* (not in 4WD car - Code PMFR)
• General equipment* (not in 4WD car - Code PMFR)
• Customer Care 24 hour, 7 days per week road-service helpline (toll free)
• Travel wallet including map of Australia with driving tips and travel information
• Magazine with discounts to tourist attractions
• 10% off powered sites at all BIG4 parks

* Goods and Services Tax (GST) - GST is an Australian Federal Government imposed tax. GST is included in all Britz rates and is currently 10%. Britz reserves the right to amend GST upon Government intervention.
* Linen and bedding - includes pillow, pillowcase, sleeping bag, sheet and towel per person.
* Kitchen equipment - includes plates, bowls, cups, glasses, knives, forks, spoons, bottle/can opener, mixing bowls, colander, saucepans, frying pans, cooking utensils, chopping board, kettle, teapot, toaster and tea towel.
* General equipment - includes pegs and clothesline, dustpan/brush, fire extinguisher, bucket/hose, broom, matches, ice cube tray, coat hangers and toilet chemicals. (Toilet chemicals only in vehicles with toilets)

BRITZ BONUS PACK
(Please Note: Does not apply to the 4WD car)

CAMPERVANS - Britz Bonus Pack for 2WD campervan rentals and 4WD campervan rentals

B-2BB	B-4BBXS	B-2BTSB	B-4BB	B-5BB	B-6BB

• The Britz Bonus Pack for 2WD campervan rentals - is Gross AU$60 per day (maximum charge of AU$3,000 per rental) and is in addition to the daily gross vehicle rate.

B-2B4WDB	B-2B4WDBC	B-PFMRS

• The Britz Bonus Pack for 4WD campervan rentals - is Gross AU$72.50 per day (maximum charge of AU$3,625 per rental) and is in addition to the daily gross vehicle rate.

Inclusions are for both 2WD and 4WD Campervans are :

• Excess Reduction Option 2*
• One-Way fee if applicable
• 3% Administration fee*
• Pre-Purchase Gas (PGO)*
• Picnic table and chairs (chairs per person travelling)
• Baby or booster seats if required*
• 4WD Outback Safety Kit (included in 4WD campervan rentals only)*

* Excess Reduction Option 2 – This option reduces the excess for 2WD campervans from AU$7500 to NIL and from AU$7500 to AU$500 for all 4WD vehicles.
* Administration fee - A surcharge of 3% of the total cost will be levied to cover state government taxes, vehicle registration recovery, duties and administration costs. This fee is included in the Britz Bonus Pack. All rentals are subject to the 3% fee in addition to the vehicle cost if the Britz Bonus Pack is not selected. This is charged to the customer upon vehicle collection.
* Pre-Purchase Gas Option (PGO) - allows the customer to return the vehicle without the need for the gas bottle to be replenished. The gas bottle is used to operate the gas stove and to heat the hot water in vehicles with a hot water facility. With the Safari 4WD PGO refers to four butane gas cylinders. This option can be purchased separately if the Bonus Pack has not been selected. See “additional products and services” for costs.
* 4WD Outback Safety Kit – Included in the Britz Bonus Pack for 4WD campervan hires only. The kit includes an Emergency Position Indication Radio Beacon (EPIRB), snatch strap with D shackles and a folding spade. An EPIRB when activated transmits an emergency distress signal which can be detected by Australian rescue authorities. A snatch strap is used to pull a vehicle from a bogged position with the aid of another vehicle. The D shackles secure the snatch strap to a rigid anchor point.
* Baby/Booster Seat – Note that not all Britz vehicles can accommodate child restraint equipment. Child seats depending on the child’s age are commonly used for children 4 years or less. Reversible childseats or capsules are used so that an infant can be accommodated when required. Booster seats again depending on the child’s size are commonly used for children between 4 and 7 years of age. All child restraint equipment is to be fitted by the hirer facing forward, in the appropriate seat/s and cannot be situated on side facing seats. Refer to vehicle specifications on the website and/or contact Reservations for further information.

AGENTS NOTES: The Bonus Pack fee is non-refundable - it is a fee not a deposit. The Bonus Pack inclusions are added to the Standard Rates Inclusions.

AGENTS NOTES: Britz still refund credit card surcharges applicable to debited bonds when the bond is refunded and the card is visa or mastercard. Britz retain the credit card surcharge applicable to American Express.

4WD RENTAL CARS - Britz Bonus Pack for 4WD Car Rentals

PFMR - Model 1	PFMR - Model 2

• The Britz Bonus Pack for 4WD car rentals - is Gross AU$57.50 per day (maximum charge of AU$2875 per rental) and is in addition to the daily nett vehicle rate.

Inclusions are for 4WD Car Rentals are:

• Excess Reduction Option 2
• One-Way fee if applicable
• 3% Administration Fee

FOR YOUR PROTECTION – VEHICLE EXCESS#

Excess - Liability, Excess & Security Deposit Bond

Personal injury is covered in most cases through Registration Third Party insurance. Britz strongly recommends that all people travelling in Australia take out personal travel insurance.

# In the USA an excess is referred to as the “deductible”.

All vehicles are insured for the damage to the vehicle or to the property of a Third Party. The hirer is responsible for the first AU$7,500 (“the excess”) of the cost of damage to Third Party property or to the rented vehicle, including single vehicle accident, windscreen and tyre damage, towing and recovery costs, theft, fire, break-in or vandalism with the exception of the ‘exclusions’. This also includes the cost of the daily rental for the period the vehicle is off fleet for accident repairs.

The excess is applicable regardless of who is at fault and must be paid at the time the accident report is completed, not at the completion of the rental. The excess will be refunded if Britz is successful in recovering the cost of the damages from the Third Party. Please note that Third Party claims can take months to resolve.The excess applies in respect of each claim, not rental.

Please see the ‘Exclusions’ section below, whereby all insurance cover will be made void.

This AU$7,500 excess can be reduced, in most circumstances, by the purchase of Excess Reduction Option 1, Excess Reduction Option 2 or the 4WD Easy Cover Option.

AGENTS NOTES: This means 'The hirer is responsible for the excess of up to $7,500 - 2WD or $7,500 - 4WD. The contract is between you the hirer and THL Holdings (Britz) we the booking agent only 'Australia 4 Wheel Drive Rentals/Goholi Pty Ltd' as a Australian Licensed Travel Agent. On occassions hirer's may have a credit card offering travel insurance and we also recommned travel insurance for resasons including emergancies, travel delay's, health reasons and cancellation. If you have travel insurance then the hirer is still responsible for the excess of up to $7,500 - 2WD or $7,500 - 4WD (see terms for full details) as the contract is between THL (Britz and you the hirer) not a travel insurance company or credit card company. When taking travel insurance into consideration please note all the Britz 2WD campers and 4WD Campers are under the campervan terms not car terms.

Excess Reduction Option 1

Excess Reduction Option 1
Vehicle	Cost per day	Excess reduced to
2WD	AU$25 (max charge AU$1,250)	AU$2,500
4WD	AU$30 (max charge AU$1,500)	AU$3,500*

When Excess Reduction 1 has been purchased the hirer is responsible for the first AU$2,500 (“the excess”) in the event of the vehicle being a 2WD and AU$3,500 (“the excess”) in the event of the vehicle being a 4WD of the cost of damage to Third Party property or to the rented vehicle. This includes single vehicle accident, windscreen and tyre damage, towing and recovery costs, theft, fire, break-in or vandalism with the exception of the ‘exclusions’. This also includes the cost of the daily rental for the period the vehicle is off fleet for accident repairs. The excess applies in respect of each claim, not rental.

*4WD hirers who have not purchased the 4wd Easy Cover will be responsible for up to AU$7,500 for towing and vehicle recovery costs in the event that towing and vehicle recovery is required from a 4WD road where permission was provided from Britz in order to travel on the roads (refer to the road restrictions section for a list of these roads where permission is required before travel).

Please see the ‘Exclusions’ section below, whereby all insurance cover will be made void.

AGENTS NOTES: The cost per day to reduce the Excess is non-refundable. This means 'The hirer is responsible for the excess of up to $2,500 - 2WD or $3,500 - 4WD.

Excess Reduction Option 2

Excess Reduction Option 2
Vehicle	Cost per day	Excess reduced to
2WD	AU$42 (max charge AU$2,100)	AU$ NIL
4WD	AU$49 (max charge AU$2,450)	AU$500*

When Excess Reduction 2 has been purchased, the hirer will have no excess at all for 2WD vehicles with the exception of the ‘exclusions’.

If the vehicle hired is a 4WD the hirer will be responsible for the first AU$500 (“the excess”) of the cost of damage to Third Party property or to the rented vehicle. This includes single vehicle accident, windscreen and tyre damage, towing and recovery costs, theft, fire, break-in or vandalism with the exception of the ‘exclusions’. This also includes the cost of the daily rental for the period the vehicle is off fleet for accident repairs. The excess applies in respect of each claim, not rental.

Note: Excess Reduction Option 2 is included in the Britz Bonus Pack

*4WD hirers who have not purchased the 4wd Easy Cover will be responsible for up to AU$7,500 for towing and vehicle recovery costs in the event that towing and vehicle recovery is required from a 4WD road where permission was provided from Britz in order to travel on the roads (refer to the road restrictions section for a list of these roads where permission is required before travel).

Please see the ‘Exclusions’ section below, whereby all insurance cover will be made void.

AGENTS NOTES: The cost per day to reduce the Excess is non-refundable. This means 'The hirer is responsible for the excess of up to $500 - 4WD.

4WD Easy Cover Option (4WDEASY)

The 4WD Easy Cover Option is a one off fee of AU$250 per hire. The 4WD Easy Cover Option is only available with 4WD hires and when Excess Reduction 2 or the Bonus Pack has been purchased.

The 4WD Easy Cover Option extends the cover available with Excess Reduction 2 or the Bonus Pack for 4WD’s to include a NIL excess, cover for accidental damage to the overhead and underbody sections of the 4WD vehicle (this does not include single vehicle roll-over), unlimited tyre and windscreen cover and towing and vehicle recovery costs from 4WD roads where permission from Britz is required to travel in advance (see road restrictions section for a list of these roads). Clients requiring vehicle towing and vehicle recovery from a road listed within this section will be responsible for up to AU$7,500 for towing and vehicle recovery in the event of not having this cover irrespective of the Excess Reduction Cover Option or Bonus Pack the customer may have.

TYRE AND WINDSCREEN DAMAGE – Where a nil excess is present unlimited windscreen and tyres will be covered for accidental damage. This applies to both 2WD and 4WD hires.

BRITZ STRONGLY RECOMMENDS OUR 2WD CUSTOMERS TAKE THE BONUS PACK FOR TRAVEL WITH PEACE OF MIND.

BRITZ STRONGLY RECOMMENDS OUR 4WD CUSTOMERS TAKE THE BONUS PACK WITH 4WD EASY COVER FOR TRAVEL WITH PEACE OF MIND.

EXCLUSIONS:

All insurance cover will be made void if any of the following ‘Exclusions’ are breached:

1. Overhead and underbody damage to the 4WD vehicle – except where 4wd Easy Cover has been purchased (does not cover single vehicle roll over).
2. Overhead and underbody damage to the 2WD vehicle - except where Excess Reduction 2 or the Bonus Pack has been purchased (does not cover single vehicle roll over).
3. Towing and vehicle recovery costs incurred on a 4WD road where permission is required in advance from Britz in order to travel (refer to road restrictions for a full list of these roads) where the customer has not purchased 4WD Easy Cover.
4. Damage caused to the vehicle because total load (kg) has exceeded recommended load as stated in vehicle manual. Vehicles are not to be used for the purpose of transporting and haulage of goods other than what might be reasonably expected of a leisure rental.
5. Any water related damage which includes, but is not limited to:
a) any vehicle submersion
b) creek or river crossing
c) driving through flooded areas
d) beach driving
6. Personal belongings. Britz recommends the hirer does not leave valuables in the vehicle and that they have insurance to cover for the loss/damage of personal belongings.
7. Any damage caused by willful misconduct (e.g. sitting or standing on the bonnet or roof of the vehicle).
8. A single vehicle roll over occurs.
9. Damage caused to the vehicle by snow chains.
10. Any damage caused while driving under the influence of alcohol or drugs.
11. The Customer will be liable for any costs associated with the incorrect use of fuel or the use of Bio- Diesel which should not be used (fuel being diesel or petrol), or water or other contamination of fuel.
12. The cost to retrieve or recover a vehicle, which may include, but is not limited to a vehicle that has become bogged, submerged, caught, trapped, stuck or restricted in anyway and/or has been abandoned.
13. The cost to replace keys, which have been lost or retrieval of keys, which have been locked in a vehicle.
14. The vehicle rented may only be used to carry the maximum number of passengers as dictated by the vehicle type. If more passengers are carried than what is allowed Britz does not accept any liability.
15. Drivers not identified on the rental agreement and/or drivers that have a licence that has been cancelled or suspended and/or drivers who have a licence that is classified as a learners or probationary licence.

VEHICLE SECURITY DEPOSIT

Upon vehicle collection, a security deposit is required. The amount is determined by the Excess Reduction Option selected.

For security purposes, only a credit card can be used to provide a vehicle security deposit. The credit card holder must be present and able to sign for the vehicle security deposit upon vehicle collection. The credit card holder is jointly and severally liable for any damage to the rental vehicle.

Debited bonds are subject to a 2% credit card administration fee in addition to the bond amount when the credit card used is either a Visa or MasterCard or 4.5% for American Express.

If an Excess Reduction Option is not selected, the security deposit is AU$7,500 payable by credit card.

The AU$7,500 is debited to the hirer’s credit card when the vehicle is collected. For this reason it is important that the hirer have the funds available on the credit card and that the amount does not exceed the hirer’s daily withdrawal allowance available on the credit card.

AGENTS NOTES: AGENTS NOTES: This means a valid current hirer's credit card. Note: Visa gift cards or MasterCard gift cards or debit cards are not accepted by the agent or supplier. The AU$7,500 is debited to the hirer's credit card. This is 'ONLY' taken from the hirer's credit card in full at pickup of the hire vehicle rental at the nominated ETicket Britz depot location. Britz credit card administration fees also apply to debited security bonds and only the hirer's credit card is acceptable to use for the purpose of the security bond. We want to highlight to you our policy of the hirer holding a valid credit card to rent a vehicle. For security purposes only a credit card can be used to provide a security deposit. The credit card holder must be the hirer and must be present and be able to sign for the security deposit upon vehicle collection. The credit card holder is jointly and severally liable for any damage to the rental vehicle. If hirer is not present and the hirer's credit card isn't presented upon pick-up the client will be denied to rent the Campervan or 4WD and full cancellation fees will be applied.

If Excess Reduction Option 1 has been taken the security deposit is AU$2,500 for 2WD vehicles and AU$3,500 for 4WD vehicles.

The AU$2,500/$3,500 is debited to the hirer’s credit card when the vehicle is collected. For this reason it is important that the hirer have the funds available on the credit card and that the amount does not exceed the hirer’s daily withdrawal allowance available on the credit card.

If Excess Reduction Option 2 is selected with or without 4WD Easy Cover or the package booked is the Bonus Pack the security deposit is AU$220 for 2WD vehicles or $AU500 for 4WD vehicles.

The AU$220/$AU500 is taken as an imprint to the hirer’s credit card when the vehicle is collected. An imprint simply records a figure against the hirers credit card of AU$220/$AU500 that Britz can then debit if required.

The Security Deposit Is Fully Refundable Provided:

The security deposit is fully refundable provided the vehicle is returned on time, to the correct location, undamaged, with a clean interior and with full fuel tanks (fuel being petrol or diesel) and gas bottle. Except where the customer has purchased PGO (PGO is included in the Britz Bonus Pack) and/or Pre Purchase Fuel (PPF), failure to return the vehicle with full petrol or diesel tanks and/or a full LPG bottle will result in refill charges, which will be advised upon return of the vehicle.

Britz reserves the right to retain an AU$220 cleaning fee if the vehicle is not in a clean condition. This includes smoking related cleaning, as smoking is not permitted in the vehicle. The toilet and waste water tank must be emptied prior to the return of the vehicle, or an additional AU$125 soiling fee will be retained.

FOR SECURITY PURPOSES, ONLY THE HIRERS CREDIT CARD CAN BE USED FOR VEHICLE SECURITY DEPOSITS.

EXCHANGE RATE / CURRENCY VARIATIONS

All credit card transactions are conducted in Australian dollars. Due to exchange rate fluctuations and/or bank transaction fees there could be some variance in the amount refunded compared to the amount initially charged. Britz does not accept any liability for variances up or down.

CREDIT CARDS

The credit card holder will be jointly and severally liable as a customer. Accepted credit cards are Visa Card, MasterCard and American Express. A non-refundable 2% administration fee will apply to all Visa and MasterCard transactions or 4.5% for American Express. Credit card administration fees also apply to debited security bonds and only the hirer’s credit card is acceptable to use for the purpose of the security bond.

PERSONAL AND COMPANY CHEQUES

Personal and company cheques will not be accepted as payment for rentals at the time of pick-up. These must be received by Britz 14 working days prior to commencement of the hire/s.

CALCULATION ERRORS

Britz and/or their agent Australia 4 Wheel Drive Rentals/Goholi Pty Ltd will not honour calculation errors. Should a calculation error occur Britz will charge for the shortfall. This also applies to the Quote or ETicket.

AGENT NON-PAYMENT

In the case where pre-payment is required and this has not been made the hirer agrees to pay the full costs to Britz.

AGENTS NOTES: The agent 'Australia 4 Wheel Drive Rentals/Goholi Pty Ltd' as a Australian Licensed Travel has multiple measures in place for balance of rentals to the supplier THL Britz when reserving a prepaid booking for a hirer. Our respected policy is to pay Britz the next working day with client monies due to the supplier Britz.

LICENCE

A current and full motor vehicle driver’s licence is required and must be produced upon vehicle collection.

Should a foreign licence be in a language other than English it must be accompanied by a current international driving permit issued in the same country as the driver’s licence was issued. An accredited English translation will be accepted in lieu of an international driving permit.

AGENTS NOTES: The agent also notes any addittional driver must be present when picking up the vehicle ONLY to sign the hirers agreement contract which will be held only at the branch. Any additional driver must compily with the 'License' requirements as to the hirer. A Learners or Probationary is not acceptable. If a license is an automatic class license that driver is not allowed to drive a manual car such as a 4WD car. Photocopies of a license or Escan's is NOT acceptable - the driver must present the current original license.

AGE RESTRICTIONS

Drivers must be 21 years of age or over. For drivers 75 years of age or over, a medical certificate stating that the customer is fit to drive for the duration of the hire is required upon vehicle collection.

ADDITIONAL PRODUCTS & SERVICES

To be requested at time of reservation or upon vehicle collection and paid by customer on the day of vehicle collection:

AGENTS NOTES: The hirer is required to request these at reservation or up to 7 days prior through the agent and this is soley based on availability of the product - example the Sat Phone has limited stock available.

ADDITIONAL PRODUCTS & SERVICES
Picnic Table	AU$22 per rental
Picnic Chair	AU$15 per rental
Baby seat	AU$25 per rental
Booster seat	AU$25 per rental
Tent (4 person)	AU$65 per rental
Satellite Phone	AU$18 per day plus call costs
Awnings (if not already affixed)	AU$5 per day with a maximum charge of $80 per hire
First Aid Kit	AU$30 for purchase (In vehicle. If seal broken customer is charged)
Souvenir Road Atlas	AU$20 for purchase
PGO – Pre-Purchase Gas Option	(gas bottle used for cooking. Also used for hot water facilities in vehicles that have this option. In the Safari 4WD PGO refers to four butane gas cylinders)
Safari 4WD - In the Safari 4WD PGO refers to four butane gas cylinders)	AU$15 per vehicle
HiTop / Voyager / Bushcamper 4WD/ Challenger 4WD	AU$25 per vehicle
Elite / Explorer / Escape/ Frontier	AU$35 per vehicle
Pre-Purchase Fuel Option (PPF)	Details on request
Outback Safety Kit* * Britz strongly advises all 4WD customers venturing into remote areas of Australia to carry a 4WD outback safety kit, which includes a satellite safety beacon. The beacons can be activated in emergency situations to alert rescue authorities.	AU$95 per rental
Heater/Fan	AU$15 per rental
Luggage Tarp (for 4WD Safari)	AU$20 for purchase
GPS	AU$9 per day with a maximum charge of AU$90 per hire
Esky 35 litres esky - No Cooler Blocks Available REF:JH280709	AU$22 per rental
Portable Hand-Held Shower	AU$15 per rental (4WD campervans have a portable hand held shower included in the vehicle rental equipment).
Electrical Adaptor	AU$14 for purchase

Charges for additional products and services will be charged per hire.

Britz Bonus Pack - One-way fee if applicable, outdoor table and chairs, baby/booster seats (if required), pre-purchase gas option and the 4WD safety kit (4WD campervan rentals only) are included in the Britz Bonus Pack for campervans.

* Britz strongly advises all 4WD customers venturing into remote areas of Australia to carry a 4WD outback safety kit, which includes a satellite safety beacon. The beacons can be activated in emergency situations to alert rescue authorities.

If a client would like to undertake a 4WD Training Course, Britz can recommend Operators in local areas. Contact details available on request. Clients must book direct with 4WD Training Operators.

	Booster Seat		Baby Seat
Britz
Hitop - 2WD	FLS** x 1 - E.G. The booster seat (minimum 4 years of age) needs to be strapped in the front passenger seat with the diagonal seatbelt by law.		Baby seats cannot be fitted
Voyager - 2WD	RL x 2 - Booster seats can be fitted on the rear seat	OR	RFB** x 2 - Baby seats can be fitted on the rear seat.
Elite - 2WD	FLS** x 1 - E.G. The booster seat (minimum 4 years of age) needs to be strapped in the front passenger seat with the diagonal seatbelt by law.		Baby seats cannot be fitted
Explorer - 2WD	RL x 2 - Booster seats can be fitted on the rear seat	OR	RFB** x 2 - Baby seats can be fitted on the rear seat.
Escape - 2WD	RF** x 2 - Booster seats (minimum 4 years of age) can be fitted on the rear seats in the dinette area, facing forward.	OR	RFB** x 2 - Baby seats (4 years & under) can be fitted on the rear seats in the dinette area, facing forward.
Frontier - 2WD	RL x 2 - Booster seats can be fitted on the rear seat	OR	RFB** x 2 - Baby seats can be fitted on the rear seat.
PMFR - 4WD	RL x 2 - Booster seats can be fitted on the rear seat	OR	RFB** x 2 - Baby seats can be fitted on the rear seat.
Safari - 4WD	RL x 2 - Booster seats can be fitted on the rear seat	OR	RFB** x 2 - Baby seats can be fitted on the rear seat.
Bushcamper - 4WD	FLS** x 1 - E.G. The booster seat (minimum 4 years of age) needs to be strapped in the front passenger seat with the diagonal seatbelt by law.		Baby seats cannot be fitted
Challenger - 4WD	FLS** x 1 - E.G. The booster seat (minimum 4 years of age) needs to be strapped in the front passenger seat with the diagonal seatbelt by law.		Baby seats cannot be fitted
Child Baby and Booster Seat Requirementsin Australia
**PLEASE NOTE: BOOSTER SEATS
* While it is legal for a child to sit in the front, it is not safe and THL do not recommended any child under 26kgs (7- 8yrs) travel in a front seat.
* Toddlers can move to a booster seat when they out grow their child seat or weigh between 14 kg and 26 kg.
* Once a child’s eyes are level with the top of the back seat or the child is 26 kg or over, then they can come out of a booster and use an adult seat.
Baby and Booster Seats Baby/Booster Seat – Note that not all Britz vehicles can accommodate child restraint equipment. Child seats depending on the child’s age are commonly used for children 4 years or less. Reversible childseats or capsules are used so that an infant can be accommodated when required. Booster seats again depending on the child’s size are commonly used for children between 4 and 7 years of age. All child restraint equipment is to be fitted by the hirer facing forward, in the appropriate seat/s and cannot be situated on side facing seats. Refer to vehicle specifications on the website and/or contact Reservations for further information.

ADMINISTRATION FEE

A surcharge of 3% of the total cost will be levied to cover state government taxes, duties, vehicle registration recovery and administration costs. Britz reserves the right to amend the administration fee upon Government intervention.

Note the 3% administration fee is included in the Britz Bonus Pack.

AGENTS NOTES: Clause - Britz reserves the right to amend the administration fee upon Government intervention. If a tax imposed by a third party increases after a hirer books Britz reserve the right to pass on that cost to the customer. Britz do make every effort however where we can to introduce such a change from a booking date however as to not inconvenience a hirerx who had already booked but this may not always be possible.

The 3% Admin Fee is not calulated on the Credit Card charges on the hire.

It is based on the Gross Daily Basis Rental -This is based on a Britz formula and may be less at the counter - (Not any Bonus Pack/All Inlcusive/Premium Pack)

The 3% Admin Fee is calulated on Excess Reduction Option 1 and 2.

The 3% Admin Fee is not calulated on Bonus Pack/All Inlcusive/Premium Pack.

The 3% Admin Fee is calulated on 'Optional Hire' equipment such as Table and chairs (But not purchased items such as the Atlas)

RENTAL DURATION

2WD AND 4WD CAMPERVANS - RENTAL DURATION

• Rental days are charged per calendar day. When calculating the number of days a vehicle is rented, the day of pick-up is counted as day one of the rental. The day of the vehicle's return is counted as the final day of the rental. Vehicles are required to be collected and returned with business hours.
• Minimum rental period is 5 days, with the exception of one-way hires, which are subject to a 7-day minimum hire requirement.
• Rentals collecting in the following dates will have a minimum hire requirement of 10 days:
>>> 4, 5 and 6 Berth rentals between the 15 December and 5 January
• Rentals collecting in the following dates will have a minimum hire requirement of 7 days:
>>> All other vehicle types between the 15 December and 5 January
4, 5 and 6 berth rentals from Sydney that collect during the Bathurst races will have a minimum rental requirement of 7 days.
4, 5 and 6 berth rentals from Melbourne that collect during the Phillip Island races will have a minimum rental requirement of 7 days.
• Minimum rental periods are subject to change during peak periods.
• These rates and terms may not apply to rentals exceeding 100 days, which includes multihires. Requests for quotes/bookings of more than 100 days should be directed first to Reservations.
• Late pick-up or early return of vehicle does not entitle the hirer to any refund of the unused portion of the rental.
• If the customer wishes to extend the rental whilst on hire, they must first obtain authorisation from Reservations or any of the Britz branches. The rental extension is subject to vehicle availability. The cost of an extended rental must be paid by credit card over the telephone on confirmation of the rental extension. The rate charged will not reflect the original rate booked. Failure to obtain authorisation will result in a daily fee of AU$150 in addition to the daily rate.

 

4WD CAR - RENTAL DURATION

• Rental days are calculated on a 24-hour basis. Vehicles are required to be collected and returned with business hours.
• Minimum rental period is 5 days, with the exception of one-way hires, which are subject to a 7-day minimum hire requirement.
• Minimum rental period is subject to change during peak periods.
• Late pick-up or early return of vehicle does not entitle the hirer to any refund of the unused portion of the rental.
• These rates and terms may not apply to rentals exceeding 100 days, which includes multihires. Requests for quotes/bookings should be directed first to Reservations.
• If the customer wishes to extend the rental whilst on hire, they must first obtain authorisation from Reservations or any of the Britz branches. The rental extension is subject to vehicle availability. The cost of an extended rental must be paid by credit card over the telephone on confirmation of the rental extension. The rate charged will not reflect the original rate booked. Failure to obtain authorisation will result in a daily fee of AU$150 in addition to the daily rate.
• Britz allows a grace period of 59 minutes before the hirer is liable for late return charges when the rented vehicle is a 4WD car. Late return fees are applicable as follows:
- 1 hour late, one third of the daily rate will apply
- 2 hours late, two thirds of the daily rate will apply
- 3 hours late, one full day rate will apply

ROAD RESTRICTIONS

• 2WD campervans can only be driven on sealed/bitumen roads. The only exceptions to this are wellmaintained access roads of less than two kilometres to recognised campgrounds and well-maintained, recognised roads on Kangaroo Island (South Australia). Should a customer wish to travel on an unsealed road that is greater than two kilometres in length to access a recognised campground special permission can be arranged pending road condition, weather and distance. Please contact your local representative to discuss.

• 4WD campervans and cars can also be driven on recognised unsealed roads.

• 4WD vehicles may only travel to the following areas with the written permission of Britz (please contact the local branch for further information): Simpson Desert, Strzelecki Track, Gunbarrel Highway, Cape York, the Bungle Bungles, Oodnadatta Track, Birdsville Track, Tanami Track, the Plenty Highway, Gibb River Road, Burke Development Road from Chillagoe to Normanton and Savannah Way from Normanton to Borroloola, Fraser Island, Finke Road (between Alice Springs and Oodnadatta), Central Arnhem Road and Arnhem Land in general.

• Vehicles are NOT permitted to travel on the Canning Stock Route, the Lost City in Litchfield Park, the Old Gunbarrel Hwy (click here a map example), the Telegraph section of the road to Cape York, Boggy Hole (Finke Gorge National Park) and the Old South Road from Maryvale to Finke, at any time.

• Vehicles are NOT permitted to travel to Cape York between the months of December to May. At all other times permission is required.

Britz reserves the right at its sole discretion to restrict vehicle movements in certain areas due to adverse road or weather conditions, and the distance to nominated destinations in relation to the length of the hire period.

AGENTS NOTES: Written permission is standard with most suppliers and they have to protect their clients (Hirer's) and vehicles from going out when roads are closed, flooded, under fire – etc all natural disaster mode. So the depot the hirer is picking the vehicle up from usually wait for the day of pickup and check the weather, any weather pending warnings, closed roads alerts, Head Office alerts, road conditions, local area condition and local authorities and then make a decision. The reason is road conditions and weather conditions can change. The client must receive this permission off the branch who will determine if the roads are suitable when the hirer picks up their hire vehicle. An example only of a Written Permission form for last season. Also it is to be noted all Britz vehicle have 1 (One) spare tyre only and it is up to the client to check they fully understand when being shown thru the vehicle at pickup how to change a tyre and it's the client's responsibility to be aware of where one can get the spare mended whilst on travel.

CHANGE OF DROP-OFF DESTINATION

If the customer wishes to change the drop-off destination, they must first obtain authorisation from the Reservations or Scheduling departments.

Subject to the change being approved, an additional charge of up to AU$700 may apply.

BOOKING AMENDMENTS

All amendments to bookings are subject to availability of vehicle and/or package. Different rates may apply based on the amendment made.

VERY IMPORTANT PLEASE NOTE: Amendments prior to the vehicle collection date will be re-calculated at the flex rate applicable on the date of amendment. This applies to changing the vehicle type, reducing the number of rental days, changing pick-up dates and/or changing the pick-up or drop-off location. Where the number of rental days is being extended prior to the vehicle collection date (days are being added on at the end of the rental with no change to the original pick up date), or the Bonus Pack is being added to or removed from the booking, the original flex rate, which applied at the time of the original booking, will apply.

MULTIPLE RENTALS

Should a customer have more than one consecutive rental they can be combined to qualify for longer-term hire discounts off the vehicle rate. Consecutive campervan hire in Australia, New Zealand and South Africa and/or consecutive car hire in New Zealand for both Britz and Maui can be combined to qualify if the vehicle collection date/s are within a 3-month period. For all rentals to qualify each booking needs to be made at the same time. If a customer makes another booking at a later time, the new booking can be combined to qualify if the vehicle collection date/s are within a 3-month period however, the original booking/s will only qualify for a discount if the booking/s are not already travelling or travelled.

Note that 2WD car hire in Australia cannot be combined with any campervan or New Zealand car hire to qualify for longer-term discounts.

Longer-term discounts must be requested at the time of booking.

For campervans that pick up and drop off on the same day, the less expensive rental day will be free of charge. This also applies to the Excess Reduction Option or the Britz Bonus Pack if applicable.

If multiple hires are within the same country and total days exceed 50 days only the maximum charge applicable to the Excess Reduction Option or the Britz Bonus Pack will apply. If combining a vehicle hire with another Britz vehicle that has a more expensive Bonus Pack or Excess Reduction Option, the more expensive Bonus Pack/Excess Reduction maximum cost is applied. In the instance where a Britz hire is being combined with a Maui hire and the packages have either the Bonus Pack or the Premium Pack these components cannot be combined to have a maximum charge applied however the vehicle rate can have a longer-term discount applied if applicable.

If multiple hires total more than 100 days these rates and terms do not apply. Requests for quotes/bookings of more than 100 days should be directed first to Reservations.

ONE-WAY RENTALS

• One-way rentals are available between all branch locations, the exception is one-way rentals into or out of Tasmania for all 4WD vehicles, these are on request.
• Minimum rental period for one-way hires is 7 days. Shorter hires may be available on application only.
• A one-way fee of $250 applies where pick up originates from Cairns, Brisbane, Sydney, Melbourne, Hobart or Adelaide, and returns to these locations. Should the hire originate or return to or from Darwin, Broome, Alice Springs or Perth, the one-way fee will be $350.
E.g., a Cairns to Darwin one-way rental would incur a one-way fee of $350, where a one-way rental from Cairns to Brisbane will incur a one-way fee of $250.
• The one-way fee is included in the Bonus Pack.
• Where the pick up location is Brisbane and the return location is Sydney the one-way fee is waived.
• The one-way fee if applicable is charged per hire.

RENTALS IN BROOME (A Town In Western Australia)

An additional remote location fee of AU$650 applies to all rentals picking up or dropping off in Broome. Only one remote location fee is charged per vehicle. This is in addition to the one-way fee if applicable. The fee applies per rental.

AGENTS NOTES: Many suppliers have a Broome Fee. It may be said Broome a town on the north coast of Western Australia is not remote anymore though the logistics of running a business in Broome in this industry has been often discussed as extremely costly. Last minute relocations of vehicles for our clients can have a large transport fee as we have witnessed on numerous occasions. Retrieva of hire vehicles from the Kimberley also has seen larger retrieval fees. Broome, Western Australia is considered one of the gaetways to commence a Kimerbely selfdrive track.

TRANSFERS

Britz clients will need to make their own way to and from the Britz branch, at their own expense.

AGENTS NOTES: Britz the supplier will NOT be able to deliver a hire vehicle to the airport, your hotel or after hours under any circumstance. (Hobart is located on the airport industrial grounds section).

AIRPORT CONCESSION FEE

An airport concession fee may be charged for hires with pick-up or drop-off from airport locations. An airport pick-up fee of AU$16.50 per hire (Campervans) or 8.5% of the total hire cost (per 4WD Car) will apply for hires with pick-up at Hobart airport. This fee is subject to change and new airport charges may arise.

AGENTS NOTES: Hobart is the only depot at the airport industrial grounds - not at the terminal..

INFRINGEMENTS AND ADMINISTRATION FEES

Britz reserves the right to charge the hirer for any speeding, toll way or parking fines and/or vehicle damage including Third Party property damage not reported on return of the vehicle. In addition to these costs, Britz reserve the right to charge for associated administration costs for processing the fines (irrespective of excess) and/or all insurance claims in the event of the customer not having a NIL excess. In addition to the costs associated per fine and/or insurance claim, an administration fee of $60 will be applicable.

CUSTOMER CARE ON-ROAD ASSISTANCE

Any problems associated with the vehicle, including equipment failure, must be reported to Britz as soon as possible and within 24 hours in order to give Britz the opportunity to rectify the problem during the rental. Failure to do so will compromise any claims for compensation. Britz do not accept liability for any claims submitted after this period. Any problems associated with the vehicle, including equipment failure, must be reported to free call: 1800 331 454

AGENT'S NOTES: The telephone number for 24 hour road side assistance is usually on a plastic tag on the keys and in your contract - Please check you secure this number when picking up your vehicle. Though from experience we recommend your write the telephone number down and have it separate and handy at all times in case you lock your keys in the car and can't get a visual of the tag.

REPAIRS

Repairs up to AU$200 may be effected without authorisation and will be reimbursed upon presentation of a receipt. For amounts over AU$200, Britz will need to be informed in advance. Repairs will be approved provided the customer was not directly responsible for the damage. Receipts must be submitted for any repair or the claim will not be paid.

CHANGE OF VEHICLE

Should the vehicle booked be unavailable through unforeseen circumstances, Britz reserve the right to substitute an alternative vehicle without prior notification and at no extra cost. This shall not constitute a breach of contract and does not entitle the hirer to a refund.

VEHICLE CATEGORY

Vehicles cannot be requested by make or model, only by vehicle category.

AGENTS NOTES: Vehicles cannot be requested by make or model, only by vehicle category. One of the many reasons is if a vehicle was nominated and that vehicle came in late from the prevus hirer then it would obvioulsy be unavailable. There are many reasons, all logistical. If you require a automatic in the 2WD campervan range as a request then we have the THL Maui vehicles part of the THL Britz group as a upmarket excellent option for you. In the 4WD range please note there is no vehicle that will accomodate or travel above 5 passengers and that all these vehicles are manual only and also note no Britz vehicle has a towbar.

VOLUNTARY DOWNGRADE

Should the hirer decide to take a lesser vehicle than booked they will not be entitled to any refund.

CANCELLATION POLICY

AGENTS NOTES: If cancelled on day of pick up or No-Show a cancellation penalty of 100% of the Basic Daily Rental will instantly apply without exception. This includes any refusal to accept the vehicle booked. So we request hirer check the bed measurements and vehicle measurements to assure they have the right vehicle. It is up to the hirer to select the right vehicle for themselves and is not the responsiblity of Britz, Australia 4 Wheel Drive Rentals or Goholi P/L Group the booking agents.

IMPORTANT

Britz reserves the right to refuse any rental at its discretion.

AGENTS NOTES: As a booking agent Australia 4 Wheel Drive Rentals or Goholi P/L Group reserves the right to refuse any quote or booking for a rental at its discretion.

ANIMALS

No animals are permitted in our vehicles, excluding guide dogs.

Branches For Vehicle Collection and Return:
Adelaide, Alice Springs, Brisbane, Broome, Cairns, Darwin, Hobart, Melbourne, Perth, Sydney. 

• Open all public holidays except Christmas Day (25 December), when all Britz branches are closed.
• Britz requests that clients collecting or returning their vehicle to be in the office by 1530 hours.

Locations	Dates and Hours of Operation
Brisbane, Sydney, Melbourne, Hobart, Adelaide and Perth	1 September - 30 April 7:30AM - 4PM	1 May - 31 August 10AM - 4PM
Alice Springs, Darwin, Broome and Cairns	1 May - 31 October 7:30AM - 4PM	1 November - 30 April 10AM - 4PM

AGENTS NOTES: At pickup it is strongly suggested you check all switches such as gas and electrical and 'Double Check' you understand their functions, when to use them and their limitations. Also to check all cupboards, appliances etct so you know how to use them. This extra bit of time will save a bad experience later. Even checking the tent can be annoying for the hirer but at least check the zips, poles and pegs before leaving or just after leaving before the depot closes at 3.30pm as no supplier can assist you in a remote area if there are no shops.

Britz requests that clients collecting or returning their vehicle to be in the office by 1530 hours. The gates shut at 1600 hours exactly as the manager of each depot has to let all the staff go at once. Also training and stocktake requires all staff to be on premise but gates closed. If you are coming from the airport please allow adequate time to try to get a taxi or wait for luggage from an airplane etc. If you feel you may miss a pickup or drop off you are reqired to ring the branch manager at the nominated Britz depot marked clearly on your ETicket direct and not the agent to make arrangements for a pickup the following morning. Please note no refund will be allowed for the missed day of a pickup. If no advanced noticed is given a vehicle will be classed as 'No Show' and cancelled. Phones at the Britz Depost - If you ring a depot after 3.59pm the phone may/will be switched to a answering machine. If you are delayed it is imperative to contact Britz Head Office which is 24 hours and the number is the same as the emergancy number in the section 'Breakdown' or the Britz Depot nominated on your ETicket and request a new pickup time. If you wish to extend a hire after commencing travel you must ring britz direct and not the agent (this is at the direction of Britz) to check availability, price and authorization. Once a client has commenced travel, or the day of pickup, or after travel has concluded then all contact must be made direct to Britz Head office.

This document contains a summary of some of the Rental Conditions. A full set of terms and rental conditions will be supplied at pickup of your rental and for full detailed conditions refer to the rental agreement provided when the vehicle is collected Please note all prices quoted in this document are gross and in Australian dollars. Rates and conditions are subject to change without notice. Rentals are subject to the terms and conditions printed on the Rental Agreement.

Rates/Terms/Conditions are subject to change without notice.

Limit of Liability
In the event of no alternative vehicle being available to the renter our liability is limited to a refund of the hire charge or in the case of mechanical failure (unless caused by the renter) the remainder of the hire period.

DISCLAIMER

Illustrations and text in any of our documentation, brochures or website are subject to change. Images are a representation only of the vehicle depicted. Variances in the vehicles offered for rental may occur due to substitutions made by Britz or modifications and/or upgrades to the vehicle design made by the manufacturer.

All supplier vehicle specifications, supplier images, supplier lists of inclusions and supplier terms and conditions are provided by the supplier rental companies and may change at any time without notice. All vehicle information is presented in a simple and clear format that enables easy comparison. Images are for illustration purposes only and may vary from the actual vehicle provided. As vehicles may be upgraded or changed at any time the images may not show all variations within a vehicle category. Illustrations and text in any of our brochures/documentation/web page are representations only of the product depicted. Variances in actual products offered could occur due to modifications and/or upgrades to the product design.

Rates and Conditions quoted in our brochures and/or documentation are subject to change without notice. You will agree to verify the information with the provider of the service should you take any action after reading these pages.You will agree to indemnify Australia 4 Wheel Drive Rentals, it's staff, it's sub-contractors/agents and www.australia4wheeldriverentals.com and it's websites, and all other access providers that enabled you to access this site for all foreseeable and unforeseeable results of any actions you take based on the material contained in this site.

We reserve the right to levy any government increase in local taxes that may be introduced after the publication of this site, however, we will make every effort to ensure that you are notified of any of these matters either prior to your booking or as soon as practicable after we have knowledge of such increases.

Australia 4 Wheel Drive Rentals an Australian Business ABN No: 54 561 356 425 incorporating their group of web sites including www.australia4wheeldriverentals.com and www.australia4wheeldriverentals.com.au act as a booking agent for the customer/client (you). This user agreement shall be interpreted in accordance with the law of Northern Territory in the Commonwealth of Australia. The actions, claims, demands or suits arising out of this agreement shall be exclusively justifiable in the courts of the said state. Australia 4 Wheel Drive Rentals has the sole authority to vary or omit any of these terms.

Australia 4 Wheel Drive Rentals
Australian Business Number: 54 561 356 425
Postal Address: GPO Box 3410, Darwin, Northern Territory, Australia 0801
Email: info@australia4wheeldriverentals.com

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